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10 Most important things to be careful about while Outsourcing
from: Harjeet SinghIt is often asked that what one needs to be careful about when
choosing an outsourcing company or individual. The majority of
outsourcing firms are to do with medical transcription ,
accounting outsourcing , outsource call center and other BPO
outsourcing firms. Following is a generic list of important
things to check while looking for an outsourcing firm.
1. Complete contact info for outsourcing firm: This is obvious
that no one would want to deal without knowing where this guy or
firm is from. Believe me there are hundreds, if not thousand, of
websites offering great services without even a phone number or
address! Be careful and look the whois records to double check.
2. Ask for References: Ask for references in your area from the
outsourcing resource. Some NDA issues may arise but still make
sure that it provides some references. Don't hesitate to verify
these references.
3. Business History: Search google for this firm. You will find
some reviews or reports about this site somewhere. These reviews
may not be authentic but yet there would be some.
4. Financial Reports: Ask the firm to present its recent
financial reports. Most would hesitate. But the established one
will be happily providing you.
5. Experience: Check on the relevant experience. Ask for case
studies or project demonstration. Check on the staff and the
skill-set available.
6. Technologies: This firm must be aware of latest trends and
technologies in the field. If required, ask them some questions
related to your technology requirements. Make sure they have
proper access to the tools or softwares required. Study their
finished projects if possible.
7. Connectivity: As the most of services are provided online,
this guy/firm must have a high-speed connectivity. Backup
connections would be a plus. 512KBPS ADSL is a minimum broadband
standard.
8. Data Security: Make sure your data would be in safe hands.
Do the paperwork and demand guarantees. Online space would be
essential too for data transfers.
9. Payment Terms: Do not provide your credit card numbers just
like that. The payment gateway MUST be certified by proper
authorities or trust companies like VeriSign. Check the payment
gateway records before making payments. Bank-transfers would be
a good option for transactions. Always try to retain maximum
payments for post-completion stage. I means pay least possible
amount before work completion.
10. A DEMO ASSIGNMENT: Assign a demo project as a "TEST
PROJECT". This will tell you the whole story if this firm can
really handle you project and fulfill your requirements.
About the author:
Author is the CEO of
http://www.virses.com which provides
renderings to real estate, visualization, media and
architectural firms.
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